gTLD Domain Registration Policies

  1. 1. ICANN Compliance & Registrant Rights

As a provider of Generic Top-Level Domains (gTLDs such as .com, .net, .org), Hostaday complies with the regulations set forth by the Internet Corporation for Assigned Names and Numbers (ICANN). By registering a gTLD through us, you agree to be bound by ICANN’s policies, as well as the policies of our accredited upstream registrars.

  • You can review the ICANN Registrant Educational Information and Registrant Rights and Responsibilities on the official ICANN website.
  1. WHOIS Data Accuracy & Verification
  • Accurate Information: The Customer is legally required to provide true, accurate, and up-to-date contact information for the domain registration (WHOIS data).
  • Mandatory Verification: ICANN requires domain registrants to verify their contact email address within 15 days of registration or any subsequent email change. Failure to verify the email address will result in the automatic suspension of the domain name by the registrar, causing the website and associated emails to go offline. Hostaday is not liable for downtimes caused by unverified WHOIS data.
  1. Uniform Domain-Name Dispute-Resolution Policy (UDRP)

Any disputes regarding the registration and use of a domain name (e.g., trademark infringement claims) are subject to ICANN’s Uniform Domain-Name Dispute-Resolution Policy (UDRP). Hostaday does not arbitrate trademark disputes. If a complaint is filed against your domain, you agree to submit to the UDRP proceedings.

  1. Domain Expiration, Renewal, and Redemption Policy

It is the Customer’s sole responsibility to renew their domains before the expiration date.

  • Auto-Renewal: We recommend enabling auto-renewal and keeping a valid payment method on file.
  • Expiration Grace Period: If a domain expires, it may enter a brief grace period (typically 0-30 days, depending on the extension) where it can be renewed at the standard rate. During this time, the domain will be deactivated.
  • Redemption Grace Period: After the grace period, the domain enters the “Redemption Grace Period” (typically 30 days). To recover the domain during this phase, the Customer must pay a substantial Redemption Fee (determined by the upstream registrar, often exceeding $80-$100) in addition to the standard renewal fee.
  • Domain Deletion: If not redeemed, the domain will be deleted and released to the public for anyone to register. Hostaday cannot guarantee the recovery of an expired domain.
  1. WHOIS Privacy Protection

If you opt for WHOIS Privacy/ID Protection to mask your personal information in public databases, you understand that your actual contact details remain on file with us and the registrar. We reserve the right to suspend or remove privacy protection if the domain is used for illegal activities, spam, or if required by a valid legal request or court order.